Terms and Conditions

Al Raya Hotel Apartments (referred to as "Al Raya") provides the content and services on the website, www.alrayahotels.com (the "Site"), subject to the following terms and conditions ("Terms"). By accessing and using this Site, you acknowledge that you have read, understood, and agreed to these Terms. If you do not accept these Terms, please refrain from using this Site. Al Raya Hotel Apartments reserves the right to amend these Terms at any time without prior notice.

1. SITE

The Site offers information about hotels owned or managed by Al Raya Hotel Apartments and its associate entities ("Al Raya”).

2. TRADEMARKS

The Site contains trademarks, service marks, and logos ("Marks") owned by Al Raya Hotel Apartments or licensed to it. These Marks are protected under national and international trademark laws. No reproduction or use of these Marks is permitted without prior written consent from Al Raya Hotel Apartments.

3. COPYRIGHT

All content on the Site, including text, images, graphics, software, and other material, is owned by or licensed to Al Raya Hotel Apartments and is protected under copyright laws. No content may be copied, distributed, or reproduced without prior written consent. Unauthorized use of the content may result in legal action.

4. USAGE

4. USAGE

• The content must not be used for commercial purposes or public display.
• No copyright or proprietary notices may be removed or altered.
• The content must not be transferred to any other individual or entity.
• You must not interfere with the Site’s software or functionality.
• Use of the Site must comply with applicable laws.

5. INFORMATION

All information on the Site is provided "as is" and is for general purposes only. While Al Raya Hotel Apartments strives to ensure accuracy, errors or omissions may occur. Al Raya Hotel Apartments does not guarantee the reliability or completeness of any information, including pricing and availability. Use of the Site and reliance on its content is at your own risk.

6. CAUTION

You are responsible for ensuring that your access to the Site complies with applicable laws. You must take appropriate precautions to protect your system from viruses or other malicious software. Al Raya Hotel Apartments is not liable for any damage to your system resulting from the use of this Site or any linked websites.

7. LINKED WEBSITES

The Site may contain links to third-party websites for your convenience. Al Raya Hotel Apartments does not endorse or control these websites and is not responsible for their content, privacy practices, or availability.

8. RESERVATIONS

The reservations feature of the Site is intended for individuals making legitimate bookings. By using this feature, you agree to:

• Be at least 18 years of age and possess the legal authority to enter into contracts.
• Provide accurate information for all bookings.
• Comply with the payment and cancellation policies outlined in your reservation confirmation.
• Be responsible for any charges incurred as a result of unauthorized use of your account.

Room rates, charges, and add-on packages are subject to the terms displayed on the Site. Al Raya Hotel Apartments reserves the right to verify credit card information prior to confirming any booking.

9. SECURITY & CONFIDENTIALITY

Al Raya Hotel Apartments makes reasonable efforts to secure your personal information but cannot guarantee the security of data transmitted via the internet. Use of the Site is at your own risk, and Al Raya Hotel Apartments is not liable for unauthorized access to your information.

10. TERMINATION OF ACCESS

Al Raya Hotel Apartments may terminate your access to the Site without notice if you breach these Terms. Termination does not waive Al Raya Hotel Apartments’ right to seek legal remedies for any violations.

11. GENERAL

Al Raya Hotel Apartments is not liable for failure to comply with these Terms due to circumstances beyond its reasonable control. If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain in full effect.

12. CURRENCY

All transactions on the Site are processed in United Arab Emirates Dirhams (AED). Currency conversion options displayed are for informational purposes only.

13. ACCOUNT SECURITY

If you are provided with login credentials for the Site, you are responsible for maintaining their confidentiality. Notify Al Raya Hotel Apartments immediately of any unauthorized use of your account.

14. NOTICES

All notices will be delivered electronically or posted on the Site. Notices are deemed received upon transmission or posting.

15. DISCLAIMER

Al Raya Hotel Apartments is not liable for any direct, indirect, or consequential damages arising from:

• Your use of the Site or linked websites.
• Reliance on information from the Site.

16. GOVERNING LAW

These Terms are governed by the laws of Dubai, United Arab Emirates. Any disputes will be resolved exclusively in Dubai courts.

17. BOOKING POLICIES

Payment: Full payment is required at the time of booking. Credit card validation may be conducted.
Cancellation: Cancellation terms vary by booking. Please review individual booking terms and conditions.
No-show: No-show charges apply as per the selected rate plan and include room charges, taxes, and add-ons.